Account, plans and team
Hours, seats, billing, invites and permissions for the people who work with you.
9 articles
- Plans: what each one has, how to change and how to cancelWhat Mortal, Initiate, Oracle, Demigod and Titan unlock (hours, team, Deals, Conversations, follow-up, API and more), how to see your plan on the Plans screen, and how to change, pause or cancel.
- How the hours in my plan workEvery plan has a ceiling of call hours per month. It counts the time between Start Call and End call. Run out and the next call won't start — the one you're in is never cut off.
- Adding someone from my teamTeam seats are a Demigod thing. The owner or a manager invites from Team; on a USD account the seat is added right away and the difference lands on your next invoice.
- Billing, receipts and changing plansA monthly subscription paid by card through Stripe. Invoices and receipts land in the email on the account. To change plans: cancel the current one and subscribe to the new one.
- The bonus for subscribing on the call or the liveWhoever subscribes during the meeting with our team, or by the second day after it or the live, gets Training and, if they pay within 3 hours, the Simulation, plus 5 extra hours in the first month. How the rule works and how to tell if you got it.
- Referring Hades and earning hoursWhen someone subscribes through your referral link, your account gets 10 meeting hours. Leaving a testimonial earns 1 hour. Both last 30 days. Where to get the link and where to see the hours.
- Signing in to Hades and recovering your passwordHow to sign in to the dashboard and the app with your email and password, what to do when you forget it or the link expires, where to change it later, and why the app opens on one computer at a time.
- Profile: name, photo, language and light or dark themeEverything the Profile screen keeps (photo, name, email summary, WhatsApp signature), how the language of the dashboard and of the app is decided, and how to switch between dark, light and automatic themes.
- Talking to the team through the help chatThe round button in the corner of the screen opens Hades help: articles and a chat with the team, with attachments and voice notes. It only works when you're signed in. How to open it, what to send, where to see the reply and what to do if it won't open.
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